Industry, working together, can achieve many advances in sustainability.
Let’s work to be more sustainable, and to contribute to the ecological change that our planet and future generations need.
Did you know …….?
Staff trust: key to business success.
The relationship between the price of a product and the quality perceived by the customer depends predominantly on the person making the sale, since he is the most important link between the two entities.
It is essential that the salesperson is very knowledgeable, but perhaps more importantly, that he or she believes in the product itself. The sales executive must have such preparation, presence and confidence in the way he or she speaks to be able to create a perceived “need” for the customer to be associated with the salesperson and, as such, with the company and its potential products.
This is certainly not easy to achieve, but unless the sales staff can carry themselves with confidence, the customer will never distinguish you as being different from other vendors offering cheaper products, no matter how good your offer is. As such, a focus on quality and confidence in presentation is paramount.
Obviously, the starting point is to have products that, in one way or another, offer an advantage over your competitors by creating added value (including brand image, technology, etc.). This is fundamental to the positioning of your company and your products and cannot be overlooked.
In a market like the printing one, difficult, very competitive and aggravated by the Covid19 virus pandemic, the commitment to keep your customers happy is more important than ever; that is why there is a lot of talk about user experience, as a key factor in the development of companies, providing a fundamental and differentiating value.
Talking to the customer about their particular situation not only instills confidence, but also increases their interest in the offer they are being presented with. In this way, the use of the information that Nubeprint facilitates through advanced monitoring of the customer’s printing fleet increases the chances of success; today more than ever we must strive twice as hard to ensure that customers perceive us as their supplier of reference, taking as a selection criterion, the excellent experiences they have had with our company.
Source:Nubeprint
This is certainly not easy to achieve, but unless the sales staff can carry themselves with confidence, the customer will never distinguish you as being different from other vendors offering cheaper products, no matter how good your offer is. As such, a focus on quality and confidence in presentation is paramount.
Obviously, the starting point is to have products that, in one way or another, offer an advantage over your competitors by creating added value (including brand image, technology, etc.). This is fundamental to the positioning of your company and your products and cannot be overlooked.
In a market like the printing one, difficult, very competitive and aggravated by the Covid19 virus pandemic, the commitment to keep your customers happy is more important than ever; that is why there is a lot of talk about user experience, as a key factor in the development of companies, providing a fundamental and differentiating value.
Talking to the customer about their particular situation not only instills confidence, but also increases their interest in the offer they are being presented with. In this way, the use of the information that Nubeprint facilitates through advanced monitoring of the customer’s printing fleet increases the chances of success; today more than ever we must strive twice as hard to ensure that customers perceive us as their supplier of reference, taking as a selection criterion, the excellent experiences they have had with our company.
Source:Nubeprint
In a market like the printing one, difficult, very competitive and aggravated by the Covid19 virus pandemic, the commitment to keep your customers happy is more important than ever; that is why there is a lot of talk about user experience, as a key factor in the development of companies, providing a fundamental and differentiating value.
Talking to the customer about their particular situation not only instills confidence, but also increases their interest in the offer they are being presented with. In this way, the use of the information that Nubeprint facilitates through advanced monitoring of the customer’s printing fleet increases the chances of success; today more than ever we must strive twice as hard to ensure that customers perceive us as their supplier of reference, taking as a selection criterion, the excellent experiences they have had with our company.
Source:Nubeprint
Did you know …….?
Consumer demand for sustainable products is on the rise.
In a survey conducted by Accenture, more than half of consumers said they would pay more for sustainable products designed to be reused or recycled; the survey was conducted among 6,000 consumers in 11 countries in North America, Europe and Asia.
It is known that, although consumers are still primarily interested in quality and price, 83% today believe it is important or extremely important for companies to design products that can be reused or recycled, nearly three-quarters (72%) of respondents said they currently buy more environmentally friendly products than they did five years ago, and 81% of respondents said they expected to increase their consumption in the next five years.
The change in purchasing habits, with more consumers willing to pay more for green products and environmentally friendly products, reinforces the need for companies to increase their commitments to environmentally responsible business practices.
This is not contradicted by the fact that quality and price lead consumers’ purchasing selection criteria, compared to 49% who cited health and safety and 37% who cited environmental impact. This is because when it comes to talking about more environmentally friendly products, the terms “extend shelf life” and “reuse” have entered the consumer’s vocabulary. Obviously, this leads to a reduction in the final cost of the product, a detail not lost on the consumer. We now know that it is possible to have a more sustainable attitude and at the same time make savings. In this sense,
Nubeprint allows you to monitor printers, labels and other equipment even using remanufactured cartridges without affecting the monitoring data.
The survey results also show that consumers believe that the chemical industry plays a key role in driving recycled materials and technologies but are not concerned about their environmental impact.
Nubeprint allows you to monitor printers, labels and other equipment even using remanufactured cartridges without affecting the monitoring data.
The survey results also show that consumers believe that the chemical industry plays a key role in driving recycled materials and technologies but are not concerned about their environmental impact.
Source:Accenture, Nubeprint
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How the Industrial Internet of Things (IIoT) differs from the traditional Internet of Things (IoT).
The term Internet of Things is nowadays very popular thanks to the countless applications that have appeared in recent times with the aim of making people’s daily lives easier, however, new technologies go much further, with a very important economic potential applied to theindustrial sector, giving rise to what is known as the “Industrial Internet of Things”.
While the Internet of Things and the Industrial Internet of Things have many technologies in common, such as cloud platforms, sensors, connectivity, machine-to-machine communications and data analytics, they are used for different purposes. IoT applications connect devices across multiple verticals and focus their technology on the user, who is targeted to facilitate interaction.
The Industrial Internet of Things (IIoT) is the key element of the fourth industrial revolution (or Industry 4.0), combining machine-to-machine (m2m) processes with human interaction using a network of connected devices, delivering valuable information for smarter business decision-making. In this way, IIoT is capable of driving unprecedented levels of productivity, efficiency and performance that enable industrial companies to improve financial and operational benefits.
Bain & Company (a U.S. process management consulting firm) predicted that industrial IIoT applications will generate more than $300 billion by 2021, twice as much as the consumer IoT segment. In the same vein, IDC Research notes that the top three industries investing in IIoT in 2018 were manufacturing, with a focus on asset management, transportation, with a focus on freight monitoring and fleet management, and utilities, with a focus on smart grids.
For its part, Accenture reported that the IIoT will add $14.2 billion to the economy over the same time period, growing at a compound annual growth rate of 7.3% through 2030.
Source: NTS Sedor, Bain & Company, IDC Research, Accenture, Nubeprint
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Customer experience (CX) has become the key to making consumers more loyal.
Supplies resellers are in an ideal position to shift from a strategy focused on selling toner and ink cartridges, and start taking advantage of the benefits of monetizing information about all customer equipment, all users of those assets, and all suppliers of those assets.
To many people’s surprise, there are still companies that do not know how many copiers and printers they have, the status of the consumables, let alone how they are operated.
Companies work with multiple vendors, some work well, some not so well, but in all cases the user is faced with different methods of communication and this leads to companies reducing their ability to understand which assets cause the most disruption to workflows, which vendors provide good service and which users hinder processes.
Imagine now a tool that would allow companies to streamline all of this into a collaborative platform that facilitates intuitive management of all assets and service contracts, a tool that was available as a mobile technology application and could be used in any type of business environment, even allowing both end users and service providers to communicate directly with each other, thus eliminating unused or misused websites, phone calls and emails, a tool that interacts with existing systems, including CRM, ERP, Helpdesk and Ticketing; This would help reduce frustration, increase productivity and improve employee wellbeing.
Customer experience has become the main battlefront. According to Gartner’s Customer Experience Survey, more than 80% of companies recognize that they must improve the way they understand and address the customer experience, a fact reaffirmed by the firm Walker (CX specialists) when it pointed out that in 2020 the customer experience surpassed price and product as the key brand differentiator.
Print systems are evolving, therefore, dealers have the opportunity to use technology to build loyalty with existing cartridge customers; now dealers, directly or indirectly, can entice the CFO/CIO with valuable information about all copying and printing assets within their companies.
Source: Gartner, Forrester, Walker, Salesforce, Microsoft, Cloudprint
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Only with a real balance between wealth creation (or economic value added) and sustainability will true progress be achieved.
On reflection, looking back 35 years, three things stand out.
First, the “clustering or consolidation” between OEMs and consumable manufacturers, which was already necessary in 1986, is now stalled in printing and copying. COVID-19 has probably delayed some agendas but accelerated the need. These adjustments will bring both threats and opportunities. One must be prepared.
Second, there is the “protection” of OEMs. In 1987, there was no “aftermarket,” i.e., on one side were the OEMs building the machines and on the other the consumable factories manufacturing the supplies, but everything changed with the advent of inkjet and laser. Since then, the race to place devices at or below cost has been in full swing. OEM supply revenues are more critical than ever and even more, intellectual property challenges are expected. The stakes are high, and OEMs will take greater risks by compromising consumer choice.
The third is “sustainability.” The separation between equipment and supply manufacturers was one of the first signs of the birth of laser cartridge remanufacturing; the other was sustainability. There is broad political agreement that while progress has been made, it is not enough and if we really want to leave a sustainable planet for future generations, we must not only do more we must be more efficient.
Only when we have an alignment between wealth creation and sustainability will real progress be made. Delaying obsolescence, designing for repair and extending product life cycles must become core elements of competitive advantage. Not the other way around.
The circular economy shows us the way and gives remanufacturing an increasingly important role in our industry.
Source: RTM World, Nubeprint
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Designing sustainable cities will require turning waste into raw materials.
Much of the world’s population is concentrated in cities, where huge amounts of waste are generated.
This waste becomes a pollutant if it ends up in the wrong place, such as our bodies, air or water.
If instead of considering waste as a nuisance, we managed it as a valuable resource, it could offer solutions to multiple problems and create a more sustainable future for billions of people.
An effective way to make a city sustainable is to reduce all waste streams and use them as resources. Waste from one process becomes the raw material for another.
Much of the world’s population continues to migrate to cities, putting urban centers at the forefront of solving the global resource problem. The climate agreements reached in 2015 in Paris also recognized the key role of cities.
Changing building codes and investing in energy efficiency are just two initial steps that, according to many leaders, could be implemented much faster by city councils than by national governments.
It makes sense for cities to step up. The population of some cities (New York, Mexico City, Beijing) exceeds that of entire countries, and the urban landscape emerges where many vital challenges are concentrated. Cities can lead change because they are able to provide solutions quickly and because they are living laboratories for improving the quality of life without depleting the planet’s resources, polluting the air and water, or damaging our health.
Cities abound in wasted energy, wasted CO2, wasted food, wasted water, wasted space and wasted time. Reducing each waste stream and managing it as a resource, rather than a cost, could solve multiple problems at once and create a more sustainable future for billions of people.
If instead of considering waste as a nuisance, we managed it as a valuable resource, it could offer solutions to multiple problems and create a more sustainable future for billions of people.
An effective way to make a city sustainable is to reduce all waste streams and use them as resources. Waste from one process becomes the raw material for another.
Much of the world’s population continues to migrate to cities, putting urban centers at the forefront of solving the global resource problem. The climate agreements reached in 2015 in Paris also recognized the key role of cities.
Changing building codes and investing in energy efficiency are just two initial steps that, according to many leaders, could be implemented much faster by city councils than by national governments.
It makes sense for cities to step up. The population of some cities (New York, Mexico City, Beijing) exceeds that of entire countries, and the urban landscape emerges where many vital challenges are concentrated. Cities can lead change because they are able to provide solutions quickly and because they are living laboratories for improving the quality of life without depleting the planet’s resources, polluting the air and water, or damaging our health.
Cities abound in wasted energy, wasted CO2, wasted food, wasted water, wasted space and wasted time. Reducing each waste stream and managing it as a resource, rather than a cost, could solve multiple problems at once and create a more sustainable future for billions of people.
Much of the world’s population continues to migrate to cities, putting urban centers at the forefront of solving the global resource problem. The climate agreements reached in 2015 in Paris also recognized the key role of cities.
Changing building codes and investing in energy efficiency are just two initial steps that, according to many leaders, could be implemented much faster by city councils than by national governments.
It makes sense for cities to step up. The population of some cities (New York, Mexico City, Beijing) exceeds that of entire countries, and the urban landscape emerges where many vital challenges are concentrated. Cities can lead change because they are able to provide solutions quickly and because they are living laboratories for improving the quality of life without depleting the planet’s resources, polluting the air and water, or damaging our health.
Cities abound in wasted energy, wasted CO2, wasted food, wasted water, wasted space and wasted time. Reducing each waste stream and managing it as a resource, rather than a cost, could solve multiple problems at once and create a more sustainable future for billions of people.
It makes sense for cities to step up. The population of some cities (New York, Mexico City, Beijing) exceeds that of entire countries, and the urban landscape emerges where many vital challenges are concentrated. Cities can lead change because they are able to provide solutions quickly and because they are living laboratories for improving the quality of life without depleting the planet’s resources, polluting the air and water, or damaging our health.
Cities abound in wasted energy, wasted CO2, wasted food, wasted water, wasted space and wasted time. Reducing each waste stream and managing it as a resource, rather than a cost, could solve multiple problems at once and create a more sustainable future for billions of people.
Source:(Investigación y Ciencia, Nubeprint)
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Telecommuting offers many important advantages for companies over face-to-face work.
Digital transformation has diluted most of the disadvantages of working remotely. When we talk about work teams, we easily find technologies that have created virtual platforms that allow us to keep track of the tasks and progress of each member. Communication between colleagues and bosses, and even a working time record that complies with current legislation, are also issues that have been resolved. Thanks to these technologies, it is now possible to move physical office spaces to the cloud and communicate with employees from home.
But it is essential that companies know and evaluate the advantages and disadvantages of teleworking. What are these advantages?
First and foremost is the increase in productivity. The experience accumulated during this last long year has allowed us to quantify that the increase of productivity of the teleworkers is 6%. This is logical if we consider that, by staying at home, employees can better reconcile their personal and professional lives, in addition to eliminating absenteeism or delays due to mobility problems caused by traffic or the care of children and other family members.
Saving space and resources for companies is the second advantage to be highlighted. Working from home implies significant savings in the payment of services in the company, such as electricity, water, security, cleaning, etc. In addition, by having employees working remotely at least two or three days a week, it is possible to reduce office space.
Thirdly, we have all seen an obvious positive impact on the environment. Teleworking eliminates the need for commuting to the office, thus reducing the number of vehicles on the road. Teleworking makes any business activity more sustainable by avoiding the collateral impact of “unnecessary” commuting.
Another of its advantages for socially responsible companies is the facility it provides to include in their areas people with disabilities who can work without having to leave home.
And finally, it reduces the economic impact in times of crisis.
In 2020, teleworking has positioned itself as the best solution to give continuity to the world’s productive system in times of contingency, which has greatly reduced economic complications. A Gartner survey revealed that, given the circumstances, 88% of companies have required or encouraged their employees to work from home. At this time, large companies are unveiling their new working conditions. For example, Telefónica (one of the world’s largest telephone operators) announced last week that teleworking will account for 60% and that it will be applied intelligently according to the profile of each employee.
Source:(Gartner, Think Big, Nubeprint)
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There are software tools that help prevent consumable stock-outs.
On many occasions, we have heard that this or that manufacturer is having consumables supply problems in its distribution channel.
We have also heard that the forecast systems of the consumables manufacturers make it more rigid to meet the real needs of the markets in terms of the units needed to produce in order to cover an adequate demand.
The big loser in these situations is the distributor who cannot provide adequate service and ultimately the end user, who is affected with stopped equipment for not having the necessary consumable.
For all these reasons, the supplier who is responsible for the machine replenishment services needs tools capable of monitoring the equipment that can provide reliable and accurate information on future needs for the short and medium term (15 to 90 days) on which consumables must be in stock to provide adequate service, is of great importance.
With Nubeprint’s management tool you can manage your consumables inventory forecasts, based on real needs taking as information the historical records of each of the monitored equipment and thus be able to avoid getting surprises.
The big loser in these situations is the distributor who cannot provide adequate service and ultimately the end user, who is affected with stopped equipment for not having the necessary consumable.
For all these reasons, the supplier who is responsible for the machine replenishment services needs tools capable of monitoring the equipment that can provide reliable and accurate information on future needs for the short and medium term (15 to 90 days) on which consumables must be in stock to provide adequate service, is of great importance.
With Nubeprint’s management tool you can manage your consumables inventory forecasts, based on real needs taking as information the historical records of each of the monitored equipment and thus be able to avoid getting surprises.
With Nubeprint’s management tool you can manage your consumables inventory forecasts, based on real needs taking as information the historical records of each of the monitored equipment and thus be able to avoid getting surprises.
Source: Nubeprint
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Workers permanently working remotely will double by 2021.
The percentage of workers worldwide who permanently work from home is expected to double by 2021 as productivity has increased during the coronavirus pandemic, according to a survey by U.S.-based Enterprise Technology Research (ETR).
In September, ETR surveyed some 1,200 CIOs worldwide across industries.
The directors also expressed greater optimism about business prospects in 2021, as they see technology budgets increasing by 2.1%, compared with a 4.1% decline this year due to pandemic-induced roadblocks.
The survey said IT decision makers expect permanent remote work to double to 34.4% of their companies’ workforces by 2021, up from 16.4% before the coronavirus outbreak, as a result of positive productivity trends.
55% of workers believe they were more productive at home than in offices before pandemic, according to Deloitte research
Source: Reuters Deloitte, Nubeprint