In a recent article we saw how NubAI, Nubeprint’s generative AI assistant, advises every account manager in a matter of minutes on cost-saving measures to optimize the printer fleet. Let’s see now how it answers the most frequently asked questions about the day-to-day management of the Panel.
1st. How do I remove a machine from the system?
“To remove a machine from the Nubeprint system, you must follow these steps:
1. Access the Inventory application within the Nubeprint platform.
2. Use the Search field to locate the printer you wish to remove by entering the serial number and pressing enter on the keyboard.
3. Once you have located the printer, proceed to remove it from the current project.
If in the future you need to reinstall a device that has been removed in order to be able to monitor it again in the same project, you must perform the Reinstall action. This action can be performed from the Backend or, if you do not have access to it, you can request assistance from Nubeprint Support.
If your intention is to move a printer from one Project to another, after removing the printer and reinstalling it in the new location with its corresponding CPM, the printer will appear in the system associated to the new Project”.
2nd. How do I delete a project?
“To delete a project in Nubeprint, you must follow these steps:
1. Go to the Settings app within Nubeprint.
2. Locate the Delete Project section.
3. Click on the Apply button to proceed with the project deletion.
Remember that deleting a project will not only delete the selected project, but also all the printing devices associated with it, as well as the DCA license of that project. The action of deleting a project is irreversible, so make sure that you really want to delete it before executing the action”.
3rd. Where can I put my email to receive notifications?
“To set your email and receive notifications in Nubeprint, you must access the Settings section of your user profile within the platform and add or modify your email address in the corresponding option. Be sure to save the changes and configure the notifications according to your preferences”.
4th. How can I mark the thresholds in days?
“To mark thresholds in days in Nubeprint, follow these steps:
1. Select the project on which you want to modify the consumable level thresholds.
2. Click on the THRESHOLDS button, which will change its appearance to indicate whether it is enabled by “days” or by “percentage”.
3. Clicking the button will open a window that allows you to switch from “%” mode to “days” mode. It is recommended to use the “days” mode for optimal management.
4. Configure the thresholds according to your needs to send the replenishment consumables on the optimal date and take advantage of the Grouped Shipments app if you are managing equipment with thresholds in days”.
This is just one more example of the potential of your NubAI assistant. Ask any question about the Panel’s functionalities and you will get a detailed answer in a matter of seconds. You will be able to manage your Panel smoothly.
