Author: Editorial Team

Did you know that?

Two printing equipment of the same model, may be communicating different number of printed pages.

• The pages counter is usually set by the equipment installer.
• On many printers, the counters can be configured even by the printer’s own user.
• The counters can be deleted, manually or in maintenance interventions and, if they are not restored immediately, information will be lost.

Consequences: Depending on the page counter you choose to invoice in “cost per copy” contracts, it may not reflect the actual cost per printed page.

Did you know that…?     

60% of printing equipment does not share enough information to be managed, correctly, by a monitoring tool

Only 40% of the models share, natively, enough information to be managed by the Automatic Replenishment of consumables model.

The other 60% of models usually present some of the following deficiencies:

• They do not communicate levels of any consumable
• Only communicate levels of some consumables
• Communicate levels with jumps, not continuous from 100% to 0%
• Those that communicate only “low level” or “change cartridge”, do it, in general, when the non visible level is between 25% and 35%, depending on the model in question.

The consequences of this lack of information for the user are, usually:

• There is no need for a consumable alert and the equipment stops.
• The consumable alert is generated when there is still a lot of consumable and is changed by wasting it.
• Requires having spare cartridges and be aware of when you start printing poorly.

Did you know that?

• The customer receives the cartridge before it runs out and uses his mobile phone to determine when to install it without wasting any of it.
• At the same time, he receives the invoice from his supplier for the cartridge sent.

• It is replacing the traditional sale in which the seller had to wait for his client to ask for the cartridge.
• It is facilitating that hundreds of small businesses are recovering their business selling cartridges, compared to large platforms such as Amazon.

Did you know that…?  

The cartridge duration that the manufacturer tells you often do not coincide with what your customers get.

On average, only 48% of the cartridges print what the manufacturer claims.

The difference between the actual durability obtained and that claimed is explained by the following:

• The duration published by the manufacturer is obtained in a laboratory under a controlled environment.
• These tests are performed under the standards of: ISO / IEC 19752: 2004, for monochrome laser. ISO 19798: 2006, for color laser and ISO 24711: 2006 for inkjet.
• These standards factor in such things as environmental parameters (such as temperature and humidity) and usage parameters (such as coverage or number of copies sent each time to the printer).

Did you know that…?

The companies that are growing the most are those that sell services

With the implementation of electronic commerce, the sales model is changing and, if you want to compete, you must get ahead of your competition:

• Specialize, incorporating into your offer services that your client perceives as “differentials”, that add value.
• Incorporate specialized technology for:

o Be more efficient and quicker in the change

o Automate recurring tasks that do not add value to your business

o Be reliable and transparent with your clients to generate loyalty

Did you know that…?       

 If your business is related to the sale of consumables. You’re in luck

According to IDC data, the printing market is growing steadily around 2.7% in recent years, both professional and domestic market.

If you want to continue in the business with competitors like Amazon, you must get ahead of your competition:

• Betting on the quality of the products you sell
• “Differentiate” you in the services you offer, and how you offer them.
• Incorporating reliable technology that:

Did you know that…?

 European regulation on data protection GDPR   directly affects the way you are monitoring the printers of your customers

Failure to comply with GDPR regulations implies really high penalties.

The way in which your monitoring tool captures the data of the printers could cause you more than one headache.

The aspects that can often escape your vigilance and that pose a risk to you are the following:

• That your tool capture personal data.
• You must distinguish between “data reading” and “data transmission”:

Did you know that…?          

You can save up to 30 times more by just confirming that your current cartridge prints its expected pages. Don’t bother looking for a discounted Price on cartridges.

In a 3 year period, consumable spending represents 75% of the cost of a printed page.

The consumable expense will depend on 2 elements:

• The number of pages printed with that cartridge = actual durability.
• The price of the cartridge

Conclusion:  With the same effort to get a 1% discount on the cartridge, you can save 30 times more controlling its performance, automatically, from your mobile phone.