ImpresorasRenting selects Nubeprint as the technology to manage its service contracts.
ImpresorasRenting is a printer management and leasing services company with clients throughout Spain, established in 2008. Printer leasing includes equipment rental, consumables and the technical service necessary for its operation. Its administrator, Mr. Buenaventura Rodriguez Rivero, comments on the reasons for choosing Nubeprint technology for such a critical task as monitoring his clients’ printers and managing their needs: “Nubeprint’s software allows us to provide a better service and have control over our clients’ printer fleet. We only need to install the data collector on one of the computers in the customer’s network. For smaller customers we benefit from the Nubeprint app for convenient monitoring from the customer’s own cell phone. The software does not collect data that could be sensitive for customers. It is limited to transmitting only those data that allow us to manage the printer leasing service to automatically send consumables and notify the counters to billing.” ImpresorasRenting puts its customer’s experience first. The implementation of Nubeprint has allowed it to continue in that vein. “Our customers don’t need to worry about consumable stock. We now receive alerts as many days in advance as we have programmed in order to have the right stock and always send the cartridge to the customer at the right time,” continues Mr. Rodriguez.
In addition to the above, the implementation of Nubeprint as a key system within ImpresorasRenting and interconnected with other systems in the organization, has meant significant time savings in requesting meter readings from customers and in managing the consumables needs of printers. “We have been able to eliminate the waste caused by replacing the cartridge before it runs out, and as a result we help our customers achieve their sustainability goals, while the profitability of our contracts has increased. We are also able to refine our pricing much better as Nubeprint tells us the actual coverage on each piece of printing equipment, allowing us to pass on the cost fairly to each customer.”
Nubeprint is a technology company focused on the reliable management of printing devices. Nubeprint’s offices are located in Ann Arbor, Michigan and Madrid, Spain, and its distribution channel covers the United States, Europe, APAC and Central and South America. Nubeprint’s proposition is to help its customers become neutral in CO2 emissions caused by their printing activity.