The Managed Print Services (MPS) story is one of uninterrupted change rather than sudden discovery. Although its inception has no specific moment in time, the origins of print management date back to the 1990s. What has this metamorphosis been like…?
The creation of the Managed Print Services Association (MPSA) in 2009 marked an important milestone in the trajectory of MPS. Since then, events such as the first Managed Print Conference and the debut of trade magazines have further strengthened the field.
One of the key points in the recent evolution of MPS lies in the shift in focus from devices to document lifecycle management, especially in the context of the mixed office and cloud collaboration.
Another highlight consists of changes in device placement and document procedures, driven by digitization and technology accessibility.
The recent pandemic accelerated many of these changes, especially the adoption of remote and hybrid work, forcing companies to rethink their processes and priorities. New opportunities were generated for MPS providers, highlighting the importance of security, digital transformation and blended work solutions.
Another trend to highlight is the shift in focus from physical printing to document management in the cloud. With online collaboration and real-time document editing, printing has become less crucial in certain scenarios, although it is still relevant in specific sectors. Automation, driven especially by AI, promises to improve efficiency and accuracy in MPS operations, eliminating human errors and optimizing processes.
However, MPS providers face ongoing challenges, such as attracting and retaining talent, and growing cybersecurity concerns. As technology advances, so do potential threats, requiring constant diligence and awareness.
In conclusion, the evolution of MPS has been continuous, adapting to technological changes and new ways of working. As the industry looks to the future, innovation, diversification and security are crucial elements in maintaining success in an increasingly digitized business environment. MPSs have not only endured but represent an ongoing opportunity to adapt and grow in the changing business landscape.
Nubeprint offers a managed MPS solution with dynamic algorithms and filters. In 2013, it developed the first A.I. engine for MPS and, since 2017, it has had Machine Learning (ML) developed specifically for MPS: through this machine learning, the system develops pattern recognition and the ability to learn continuously, with predictions based on Big Data, after which it makes the necessary adjustments without having been specifically programmed to do so.
