Printers that stop working due to low toner can cost €12,000 per year.
In the managed printing sector, service continuity is essential. Every time a printer stops working due to low toner, not only is time lost, but hidden costs, unnecessary incidents, and, above all, a deterioration in the customer experience are also generated.
Let’s imagine a distributor who manages a fleet of 800 printers. If, over the course of a month, 40 of them (5%) stop working due to depleted consumables, the economic impact is significant.
Each stoppage involves calls to technical support, order management, possible urgent shipments, and even on-site visits. If we estimate an average cost of €25 per incident (considering staff time, logistics, and lost productivity), the monthly cost amounts to €1,000.
Over the course of a year, that’s €12,000 in avoidable losses. And beyond the economic aspect, there are intangible consequences: interruptions in the customer’s work, wear and tear on the support team, and loss of confidence in the service.
With Nubeprint, this scenario is completely transformed. Its predictive monitoring technology detects toner levels in real time and automates shipping before the stoppage occurs. This way, incidents due to lack of consumables can be reduced by up to 90%.
In our example, instead of 40 printers down per month, there would only be 4. The monthly cost would drop from €1,000 to €100, representing a saving of €900 per month, or €10,800 per year.
In addition to direct savings, the distributor gains efficiency, improves customer satisfaction, and reinforces its image as a reliable and proactive supplier.
Don’t wait for your printers to break down.
Discover how Nubeprint can help you reduce costs, anticipate incidents, and offer impeccable service.
Request a free demo and see the results for yourself.
