Did you know that …?
Companies with fewer than 10 employees, the data collection agent on average must be reinstalled to monitor the printers every 3-5 months.
This happens for several reasons: the software was installed on the PC of a person who frequently leaves his office, the client changes PC, or installs a new antivirus and forgets to validate the data collector agent.
In these circumstances, the collection of data through the customer’s mobile phone via an app downloaded directly from PlayStore or AppleStore solves the problem and avoids the cost of having technicians installing the software.